If you’d like to request a listing of transactions prior to the start of this statement, or if you have any questions about this change, we’re here to help.Ĭall our Queensland-based Contact Centre on 13 14 22 (24 hours, 7 days), email or visit your nearest Heritage Bank branch.įAQs Why am I receiving a statement for my Passbook or Term Deposit account? Importantly, these statements will be issued at no cost to you and there is no change to your account features or access methods. We’re introducing this change to improve the way you’re able to view and monitor your account transactions. Heritage is now issuing periodic statements for all active Term Deposits and Passbook accounts.įrom this week, members with a Term Deposit or Passbook account will begin receiving statements in the mail covering a six-monthly period. Heritage issuing statements for all Term Deposit and Passbook accounts
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